Contact Us
Online via email — Best for all urgent and casual enquiries alike
Please use our email form to initiate
email contact
We do not publish our email address
on our website to avoid spammer address harvesting
Support emails result in instant paging of on duty staff 24/7. Response times may vary.
Existing clients can create and maintain support tickets by logging in at the Service Portal
Postal address
NZ Hosting Limited
PO Box 38-420
Howick, Manukau
New Zealand 2145
Address to send payments via Online Direct Credit
NZ Hosting Limited
ASB Business Banking
12-3209-0077125-00
Please include your account login ID and especially a relevant invoice number
Telephone
The most expedient method of contacting us is through the online email form, which also sends mobile alerts to on duty support staff.
Telephone contact is both the most expensive and the least effective way to get hold of us in most circumstances. It's far better to use our email form to submit a tracked support ticket. That said, our telephone number is ...
Auckland free calling: (09) 974 3200
International: +64 9 974 3200
Physical Address
Our staff operate from several physical locations both inside and outside of New Zealand. Being an online organisation with staff scattered the world over and simply not set up for walk-in visitors, we have chosen not to publish a physical address. (Legal/government agencies do of course have this data for their specific purposes.)
